We Go Cup Terms & Conditions — Transparency Is Our Commitment

1 Account Registration & Eligibility

To register an account with We Go Cup, the following requirements must be met:

• You must be at least 18 years old. We Go Cup strictly prohibits gaming by minors.
• Each individual may register only one account. Multiple accounts are strictly prohibited and may result in penalties.
• All information provided during registration must be truthful, accurate, and up to date.
• Opening an account using a false name, fake identity, or someone else's details is strictly prohibited.
• We Go Cup may request completion of an identity verification (KYC) process at any time. Failure to cooperate may result in account suspension.
• By registering, you confirm that online gaming is legally permitted in the country from which you are accessing this service.

2 Account Security & Responsibility

You are solely responsible for keeping your We Go Cup account secure. Please note the following important rules:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• If you notice any suspicious activity on your account, contact our support team immediately.
• The account holder is solely responsible for all transactions made on their account, unless a technical error on the part of We Go Cup has been proven.
• Avoid logging in over public Wi-Fi or on shared devices.

3 Deposit & Payment Policy

The following rules apply to all deposits at We Go Cup:

• Deposits can be made via bKash, Nagad, Rocket, and other approved payment methods.
• The minimum deposit amount may vary depending on the payment method used.
• Deposits are usually credited instantly. Bank transfers may take up to 24 hours.
• You may only use payment methods registered in your own name. Payments from third-party accounts are not accepted.
• Using We Go Cup for money laundering or any unlawful purpose is strictly prohibited and punishable by law.
• We Go Cup reserves the right to investigate any suspicious deposit transactions and may temporarily place a hold on funds if necessary.

4 Withdrawal & Payout Rules

What you need to know about withdrawing your winnings from We Go Cup:

• Your account must be fully KYC verified before a withdrawal can be processed.
• Withdrawals are typically completed within 3 minutes. In complex cases, processing may take up to 24 hours.
• The withdrawal amount must exceed the minimum threshold.
• Wagering requirements must be met before bonus funds can be withdrawn.
• The withdrawal method must generally match the method used for the original deposit.
• If fraudulent activity is suspected, We Go Cup reserves the right to suspend withdrawals and conduct an investigation.

5 Bonus & Promotion Terms

Important information regarding We Go Cup bonuses and promotions:

• The Welcome Bonus is available to first-time depositors only, and each person may claim it once.
• Each bonus has specific wagering requirements. Please read the terms on the promotions page before claiming any bonus.
• Winnings from bonuses must be wagered a set number of times before withdrawal (typically 20x to 35x).
• Bonuses have a limited validity period. Any bonus not used within the specified time will expire.
• We Go Cup reserves the right to withdraw or modify any bonus at any time.
• If multiple accounts or coordinated betting are detected to circumvent bonus terms, the bonus will be voided.

6 Betting & Gaming Rules

General rules for gaming and betting at We Go Cup:

• All game outcomes are determined by a third-party verified Random Number Generator (RNG).
• Once a bet is confirmed, it cannot be cancelled unless a technical error is proven.
• For Sports Betting, payouts will be settled after the official result is published.
• Any winnings obtained by exploiting software bugs or glitches will be considered void.
• We Go Cup reserves the right to modify game limits and betting limits at any time.
• In Live Casino games, the dealer's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on We Go Cup:

• Creating multiple accounts or using another person's account.
• Using bots, automated software, or any form of hacking tools.
• Attempting to manipulate game outcomes or colluding with other players.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using the platform for money laundering or any form of financial crime.
• Harassing, insulting, or threatening other players or We Go Cup staff.
• Intentionally exploiting any technical vulnerability on the platform.

8 Account Suspension & Closure

• If We Go Cup finds evidence of any of the prohibited activities listed above, it may suspend or permanently close the account without prior notice.
• In cases of fraud, all funds in the account may be forfeited.
• Users may also choose to close their account at any time — this option is part of our Responsible Gaming commitment.
• You will have the opportunity to withdraw any valid balance before your account is closed, unless fraud has been established.

9 Responsible Gaming

We Go Cup places responsible gaming at the top of its priorities:

• We offer users the ability to set deposit limits, betting limits, and self-exclusion options.
• If you notice any signs of gaming addiction, please reach out to our support team.
• Use of this platform by anyone under the age of 18 is strictly prohibited.
• Gaming is always meant to be fun — never think of it as your primary source of income.

10 Privacy & Data Protection

• We Go Cup collects, stores, and uses your personal information solely for the purpose of providing our services.
• Your information is never sold to third parties.
• All data is secured using SSL encryption technology.
• For more details, visit our Privacy Policy Read.

11 Dispute Resolution

• If you have a dispute or complaint, please contact our support team first.
• If a dispute cannot be resolved through support, it will be referred to We Go Cup's designated independent arbitration body for settlement.
• Complaints must be submitted within 30 days of the relevant incident.
• All final decisions by We Go Cup will be consistent with the guidelines of the relevant regulatory authority.

12 Legal Jurisdiction

• We Go Cup operates under an international gaming license.
• These Terms and Conditions are governed by international gaming law.
• Users are responsible for staying informed about the gaming laws in their own country.
• If any part of these Terms is found to be unenforceable, the remaining provisions will continue to be in full effect.